Track 07The scoreboard

Return rate, cost and revenue kept, on one page.

Returns Reports shows what returns cost you and what you kept, by product, channel, courier and reason. Built for founders, ops heads and finance teams who need the number, not a dashboard tour.

app.vyatyasa.com/reports
Returns Reports
All channelsWebsiteMarketplaces
Return rate16.8%-5.2 pts
Exchange share46%+19 pts
Cost per return₹118-₹41
Abuse flags23to review
Revenue kept through exchanges and creditRising
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Return rateBy product, size, category and channel
Cost per returnCourier, handling, refurbishment and write-off
Revenue keptExchanges and credit as a share of returns
Abuse flagsPatterns waiting for your team to review
Returns Reports

The numbers that change what you do next

Every report is built from the same returns your team handles each day, so the figures match what finance sees.

Return rate that means something

By style, size, colour, category and channel, with the top reasons next to each number.

True cost per return

Courier charges, handling, packaging, refurbishment and write-off, added up per return and per SKU.

Revenue kept

Exchanges and store credit as a share of returns, and the money that stayed in the business.

Courier performance

Pickup success, days to warehouse and cost by courier and pincode.

Abuse and pattern flags

Flags raised by the analyst, with review status and outcome.

Across channels

Website and marketplace returns side by side, so you can compare return rates for the same product on each channel. Available on the C90 plan.

Exports and schedules

CSV exports and a weekly email to the people who need it.

Workflow

How teams use it

01

Monday review

Ops checks the weekly digest of return rate and open flags.

02

Product meeting

Merchandising reviews styles with rising returns and the reasons.

03

Courier review

Logistics compares pickup success and cost by partner.

04

Month-end

Finance exports refunds, credit and cost per return.

Settings

Report coverage

Every setting is changed from the Vyatyasa dashboard by your team. No code and no ticket to us.

DimensionsProduct, SKU, size, colour, batch, vendor, channel, courier, pincode, reason
MeasuresReturn rate, cost per return, exchange share, refund value, days to resolve
ChannelsWebsite on all plans, marketplaces on C90
AccessRoles for ops, finance, merchandising and support
ExportsCSV, scheduled email, and API on C90
FAQ

Returns Reports, answered

How is cost per return calculated?
Actual courier charges from Pickup Desk, plus handling and packaging rates you set, plus refurbishment and write-off value from Quality Check.
Can we include marketplace returns?
Yes, on the C90 plan. Marketplace returns are imported so you can compare return rates by channel.
Can we limit who sees financial numbers?
Yes. Roles control who sees refund values and cost figures.
SIDE A · 0000 / 1,000 RETURNS

Your next return is already on its way back. Press play.

Start a 30 day trial on your own store. Your first 1,000 returns run through the portal, exchanges, pickups, grading and refunds at no cost.